Returns & Exchanges
At Armans Fine Jewellery, we take pride in our exquisite craftsmanship and want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer a seamless 30-day return policy for eligible unworn pieces.
Initiate Your Request
Contact our concierge team via email or our online portal to request a Return Authorization (RA) number within 30 days of receiving your order.
Secure Packaging
Place your item in its original Armans presentation box and luxury packaging, ensuring all diamond certificates and authenticity cards are included.
Insured Shipping
Affix the provided prepaid shipping label to your package and drop it off at an authorized carrier location; we recommend keeping a copy of your tracking receipt.
Inspection and Refund
Once our master jewellers verify the condition of the piece, your refund or exchange will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing